Frequently Asked Questions

You can find the 14-digit reference number printed on your paper bill. It’s required to retrieve your bill.

Yes, HazecoBill.com offers optional monthly email subscriptions. Enter your reference number and email to sign up.

Online payment options via e-Sahulat, Easypaisa, JazzCash, and banking apps will soon be available. HAZECO is finalizing NADRA integration. Please visit Bill Payment page for more details.

HazecoBill.com is an independent service, not officially affiliated with HAZECO - but aims to help users view Hazara Electric bills online.

Double check your reference number. If still not found, the bill might not be issued yet. Sometime the bill may even not show up if the official server is not responding. In that case, try again after a few hours or next day, or you can subscribe for bill email service and you will recieve your bill information when server is online.

Currently, HazecoBill.com allows viewing only the latest bill. Older bills require visiting HAZECO offices directly.

• FPA: Fuel Price Adjustment (fluctuating fuel costs) • TR: Tariff Rationalization surcharge (NEPRA‑GOP subsidy differences) • FC: Financing Cost surcharge (debt collection cost per unit)

Name changes or new connections must be requested via HAZECO offices and involve filing an A&A (Application & Agreement) form. Process is similar to new connection.

For general issues, contact HAZECO’s designated helpline or local customer service center.

Possible reasons include higher meter reading, faulty meter (estimated bill), increased slab rates, or added surcharges. Contact HAZECO if needed.