HAZECO HAZECOIn case of any problem you can contact the HAZECO (HAZARA Electric Supply Company) helpline 118, this is available 24/7. You can report any of your problems related to the Hazeco electricity to this helpline.
SMS: To get help through sms, send message to 8118.
Call: For call dial 118.
Online Complaints: Visit PITC Complaint Portal
| Region | Officer | Role | Landline | Mobile |
|---|---|---|---|---|
| Hazara-1 | Muhammad Rashid | SE | 0992-921404 | 0370-1340004 |
| Hazara-1 | Umar Shah | DMT | 0992-921402 | 0370-1341014 |
| Hazara-1 | Muhammad Irshad | DMC | 0992-921403 | 0370-1341004 |
| Hazara-1 | Atta ur Rehman | XEN,Abbottabad | 0992-921081 | 0370-1340420 |
Some main contacts of the Hazara-2 circle, which covers Mansehra, Battagram, Kohistan and Torghar all the issues related to these cities are dealt with by the Hazara-2 circle.
| Region | Officer | Role | Landline | Personal cell |
|---|---|---|---|---|
| Mansehra | Tariq Ahmed | Superintending Engineer | 0997-381031 | 0370-1340007 / 0313-9898312 |
| Mansehra | Imad Khan | Deputy Director Technical | 0997-381161 | 0370-1341007 / 0345-9208968 |
| Mansehra | Saad Ud Din Khilji | Deputy Commercial Manager | 0997-381119 | 0370-1341017 / 0347-9155515 |
| Mansehra | Javed Nawaz | LS-I (Acting SDO) Balakot | 0997-450001 | 0370-1340715 / 0311-9831810 |
Here are some more numbers for other regions:
Register a complaint for New Connection or any other HAZECO related issues.
Through the official PITC complaint portal, you can quickly submit a complaint if you have any problems relating to Hazeco bill payments, meter outages, or new electrical connections.
Visit: ccms.pitc.com.pk/complaint
This is the official portal to register your electricity-related complaints.
Steps to submit your Complaint:
HAZECO support will follow and fix your complaint once it has been submitted.